Refund policy

Made-to-order items

Every VYRE apparel item is produced specifically for your order. Because of this, we do not accept returns or exchanges for buyer’s remorse, an incorrect size or color selection, or a change of mind. Please review the product description and size guide carefully before ordering.

Damaged, defective, misprinted, or incorrect items

If your item arrives damaged, defective, misprinted, or different from what you ordered, contact us at support@vyrefit.com within 30 days of delivery. Include your order number, a description of the issue, and clear photos showing the full item and the affected area. If the claim is approved, we will provide a replacement or refund at no additional cost. Do not mail an item back unless we instruct you to do so.

Lost orders

If an order has not arrived after its estimated delivery date, check the tracking information and contact the carrier first. If it still cannot be located, email support@vyrefit.com within 30 days of the estimated delivery date. If the shipment is confirmed lost because of a carrier or fulfillment error, we will arrange a replacement or refund. Packages marked delivered are reviewed case by case.

Incorrect or incomplete addresses

Please verify your shipping address before placing your order. If an order is returned because the address provided was incorrect or incomplete, additional shipping charges may apply to send it again.

Cancellations

Made-to-order production can begin quickly. Contact us immediately if you need to request a cancellation. We cannot guarantee cancellation after an order is submitted, and an order cannot be canceled once fulfillment has begun.

Refunds

Approved refunds are issued to the original payment method. Please allow up to 10 business days after approval for the refund to appear, depending on your bank or card issuer. If more than 15 business days have passed since approval, contact support@vyrefit.com.

This policy does not limit any rights available to you under applicable law.